Refund and Returns Policy
Overview
At Digital Calm, we provide exclusively digital products, including online courses, guides, templates, resources, audio content, and ebooks focused on mental wellness, emotional balance, personal growth, and relationship development. Because all products are delivered digitally and made accessible immediately after purchase, this policy explains how refunds and returns are handled.
Digital Product Delivery
All products available on Digital Calm are delivered in digital format only. There is no physical shipping involved. Upon successful payment, customers receive instant access to the purchased content through download links or account access.
No Refund Policy
Due to the nature of digital products and immediate access upon purchase, all sales on Digital Calm are final. We do not offer refunds, returns, or exchanges once a digital product has been accessed or delivered. This policy applies to all products, including courses, guides, templates, resources, audio sessions, and ebooks.
Non-Returnable Items
Because digital content cannot be physically returned or revoked after delivery, the following items are non-returnable:
Online courses and training programs
Digital guides and handbooks
Downloadable templates and planners
Audio libraries and mindfulness sessions
Ebooks and written resources
Accidental Purchases
Customers are responsible for reviewing product descriptions, features, and requirements before completing a purchase. Accidental purchases, changes of mind, or unmet expectations do not qualify for refunds once access has been granted.
Product Access Issues
If a customer experiences technical difficulties accessing a purchased product, Digital Calm will ensure that access to the content is properly provided. This does not constitute grounds for a refund but ensures that the purchased digital product can be used as intended.
Policy Updates
Digital Calm reserves the right to update or modify this Refund and Returns Policy at any time. Any changes will take effect immediately upon being published on this page.
Agreement
By completing a purchase on Digital Calm, customers acknowledge that they have read, understood, and agreed to this Refund and Returns Policy in full.